Stream: Chapel
Time: 15:15 - 16:00
You know nothing, Jon Snow, and without the right controls, neither does your AI agent. In Westeros, power belonged to leaders who knew when to trust their commanders and when to take back control. Enterprise AI is no different. AI agents are being deployed today and making decisions that affect production systems. This session shares hands-on lessons from building a real multi-agent application for mainframe log analysis, where agents hunt anomalies, reason about root causes and recommend actions. Powerful, but who is in charge? We focus on the operational reality: practical governance models for AI-assisted operations, how to keep humans in control as agents grow more capable, and how to reduce risk while increasing productivity. Automation does the heavy lifting; the expert keeps the final say. Key Takeaways: - How organizations maintain control as agentic systems become more capable - Practical governance models for AI-assisted operations - Balancing automation with human oversight - Lessons learned from multi-agent workflows in enterprise environments - Reducing operational risk while increasing productivity
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Gaurav Tikekar is a Product Development Manager at BMC Software with 14 years of experience in the software industry. He leads the IMS product portfolio for Backup and Recovery and Fast Path Utilities. A technologist by experience and a designer by passion, Gaurav is obsessed with making powerful systems intuitive and beautiful. He is actively bringing AI into the mainframe world, building intelligent tools that help DBAs work faster and smarter. His guiding belief: powerful technology should also be a pleasure to use. Before mainframe, Gaurav spent years designing interfaces across web, mobile, wearables, and AR/VR. When he first encountered the mainframe, he was struck by a simple question: why does technology that runs the world still feel like it belongs to a different era? That question never left him. Today he channels everything he has learned about great design, modern interfaces, and intelligent systems into making the mainframe experience better for the people who depend on it every day.