Stream: Monaco
Time: 12:15 - 13:00
Do you have to deal with difficult people? Is there someone who is driving you mad? Do you want more ways of dealing with difficult people? In this session, we understand exactly what we mean by “difficult”, explore what drives difficult people, and play with a variety of tools for turning “difficult people” into just plain “people”. You can’t change other people - but once you’ve participated in this session, you may never again meet a difficult person!
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Resli Costabell is an award-winning international speaker, trainer, and coach. She works with people who want to use psychology to get better results or have more joie de vivre. Resli taught presentation skills to Disney and ran creativity work for Madame Tussauds. She’s worked with people from a senior member of government to category B prison inmates. Resli has qualifications that are impressive but not cool. She has one qualification that is cool but not impressive: she’s a qualified clinical hypnotherapist.
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