Stream: Monaco
Time: 14:15 - 15:00
The session explains how to turn IT suppliers into true strategic partners by covering why partnerships matter, the main relationship types (managed services, strategic vendors, cloud/platform and consulting partners), and how to select the right partner based on expertise, culture, and alignment with your architecture and business goals. It then walks through defining outcome‑based objectives and KPIs, setting up joint governance and operating models, designing contracts and SLAs that reward collaboration, and building trust through transparent communication and shared delivery practices. Finally, it addresses onboarding and knowledge transfer, performance and vendor‑portfolio management, common pitfalls, two case‑style examples (managed services and cloud/platform alliances), and emerging trends such as ecosystem partnerships and outcome‑based, AI‑enabled collaboration.
There is currently no attachment for Successful Partnerships and Business Relations in IT
Ivan is a solutions-oriented technology leader who excels at building strong business relationships and strategic partnerships that drive growth and innovation. With a unique blend of financial acumen and technical expertise, he specializes in aligning IT initiatives with business objectives to create lasting value for organizations and stakeholders. His career is defined by successfully bridging the gap between technology teams and business units, fostering collaboration that translates complex technical solutions into tangible business outcomes. Ivan has a proven track record of developing trusted partnerships with clients, vendors, and cross-functional teams, enabling seamless execution of high-impact projects. Recognized for his ability to cultivate long-term relationships, Ivan leverages his deep understanding of IT infrastructure, security, and software management to advise business leaders on strategic technology investments. He builds multi-skilled global teams that not only deliver cutting-edge solutions but also strengthen organizational partnerships and drive continuous improvement across all business functions.
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