Stream: Catalunya
Time: 10:00 - 10:45
You’re a mainframe expert. When issues strike, you shouldn't have to fish through generic ServiceNow tickets for clues just to escape back to your real tools. In this session, discover how automated CMDB synchronisation powers a seamless workflow. See how it connects alerts to actionable incidents, providing the exact diagnostic context and a direct link straight back to native mainframe tools so you can jump-start your investigation.
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As Product Owner for Broadcom Observability I am fortunate to work with highly skilled teams of developers, architects, documentation and UX designers, all focused on delivering high quality solutions to your business challenges, through our market leading Observability Solution. With experience in IT services, network, security and professional services roles, I take great satisfaction in understanding how your operations team functions, where they are constrained, and how we can help them reach their full potential!
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